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NBC Bank Tanzania Jobs (2 Positions)

Job Title: Chief Operating Officer

Principal Accountability

Ensure a world-class operations functions that meet internal/ customer's requirement

Run the bank across all non-sales functions( in particular strong focus required on the system and channel stability, customer experience, information technology disaster recovery and business continuity management, meeting regulatory requirements and co-ordinate running of the bank across all operations functions)

Transform the bank: align change agenda between product and country priorities and execute the NBC collective change agenda towards the NBC “Go To Bank” Vision

To drive the development and implementation of a scalable and sustainable operations strategy and supporting infrastructures

To drive the bank’s automation/digitization agenda in line with the strategic ambitions

Main Responsibilities

Develop a country operation strategy and execution plan aligned to product strategy, Pan Africa operation priorities and group/Regional input

Provide strategic and integrative leadership to the various subunits in operations, ensuring the development and delivery of integrated solutions meeting business expectations

To be accountable for the aggregate plan and delivery of systems, operations and the general operating model in-country, aligned to One Africa and country operating model

Ensure that strategic objectives of both country and products are translated into a realistic delivery plan with the mechanism for key measurements in place to monitor progress

Direct the effective operational management of the operation function in-country to agreed service and cost targets

Ensure that non-financial risk is strongly represented at executive committee in line with the required business focus

Ensure effective selection, development, and deployment of operations staff to meet ongoing priorities and competency demand from the business functions.

Create a “high challenge - high support” performance management culture across the directorate aligned to groups and NBC’s shared values

Sponsor appropriate talent planning activities across operations functions including succession planning for the team

Provide clear direction on strategic goals, translating and prioritizing them into business and performance measures.

Manage the operations functions to headcount and cost targets

Pursue own development to increase personal effectiveness

Competencies

Strong analytical and problem-solving capabilities.
Project management.
Risk management.
High commercial acumen.
Communication/ influencing skills.
Stakeholder/customer relationship management.

Leadership and people management skills

Able to work in a multinational, multi-segment, environment with matrix reporting, cultural differences and varying legal/ regulatory environment

Knowledge & skills required

Prior experience in a leadership operational position reporting to country management committee or equivalent

Experience in management of specialist teams within on operations functions

Has operated in matrix reporting functions

Comprehensive understanding of governance and controls within banking as they related to operating policies and practices

Good knowledge of the commercial and competitive environment in Tanzania as well as the external economic, political, legal, and regulatory environment and its internal impacts in the regional and Tanzania

Experience of working in a multinational, multi-segment environment with matrix reporting awareness of cultural differences and varying legal/ regulatory environments.

Experience of building in embedding businesses in African/ other emerging markets

Remunerations:

Attractive Salary

Job Title: Head of Credit

Job Purpose

A senior role as a member of the Country Management Committee, The globe holder leads the red function and actively participate in defining strategic objectives of the business; business planning and setting the direction of the business in line with the strategy

Credit executive representative on Country/Management Committee(CMC) and Board Credit and Audit Committees.

To drive significant change initiatives supporting the One Risk and One Africa strategy and ensuring effective communication and management of key stakeholders

Working to ensure that the country strategic objectives are delivered within the risk appetite framework set by the board.

Accountable for ensuring the right people, processes, policies, systems are in place to achieve cost-effective and efficient credit management within the country that is aligned to strategic objectives and risk target operating model.

Lead and drive the performance of direct reports and create an environment where all individuals are developed to the best of their ability ensuring talent and under-performance proactively managed

Main accountabilities and approximate time split

Develop highly motivated teams of country heads, maintaining excellent relationships with leadership teams and across the wider country/ Africa Risk team to ensure achievement of business goals

Create a high-performance environment in which all employees are engaged

Oversight of reward/recognition decisions for the credit function

Drive the credit training plan across the functions to ensure the training and development needs are actively managed. Set challenging objectives and ensure effective performance development and succession planning for the team.

Drive the development of credit specialization to build in-house expertise that can be efficiently transferred across Africa

As a voting member of the credit committee, make lending decisions for wholesale and retail transactions - exercising personal judgment in the evaluation and approval/decline of credit proposals in accordance with credit appetite and policy

Oversight responsibility for personal and team adherence to governance compliance and lending portfolio controls. Ensuring conformance to policy and procedures

Responsible for the data integrity of country information used manage & monitor credit risk

Ensuring effective management of the country and the sovereign risk that is responsive and adaptable to country crisis situations

Delivering within and greed retail and wholesale impairment budge, ensuring that the agreed asset quality of the portfolios is maintained in line with agreed risk appetite

Drive an environment of added value where everything is done to add value to ensure business unit delivers a service which is truly adding value and is seen as key to the business delivering against stretching targets.

Responsible for delivering consistent and timely credit risk decisions.

Drive communication and formal feedback process between credit and the business to build trust, partnership and appreciation of credit function amongst business partners

Initiate and proactively embed agreed change initiatives in support of one risk and one africa strategic objective, driving process and quality improvement, cost reduction and development of credit professionals. Promote a culture of continuous improvement and driving necessary changes

Deliver organisational cost within the agreed budget

Drive the continual need for greater efficiency Ensure capacity to manage volume workflow to world-class standards of quality and cost

Develop and maintain strong network of internal contacts at a senior level

Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture

Understanding of on role in the air and processes in which you play a part, including applicable risks and controls

Adhere to NBC’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management

Report of risk events/ incidence/ issues using the defined process for your business area and help to understand why this happened and how to prevent them in the future. Proactively look for ways to improve the control environment by considering what could go wrong in the process you operate and how errors could be prevented

All mandatory training and certification completed to deadline

Technical Skills/Competencies

Strong intellect balanced by practical and programmatic approach

Decisive

Strong internal and external networking

Analytical

Credit risk management

People management and coaching

Communications (written and oral) and presentations

Excellent negotiation and influencing

First class credit assessment, structuring, and sanctioning skills

Commercial entrepreneurial

Relationships/ partnership approach

Customer/ market perspective

Technical skills and knowledge

Problem solving/ decision making

Knowledge, Expertise, and Experience

First class technique credit skills

Excellent business awareness and specific industry/ international risk awareness

Detailed knowledge of risk management policy, procedures, and pricing

Excellent knowledge of country/ sovereign risk issues

Comprehensive credit-related product knowledge

Excellent knowledge of the social, economic political and regulatory environment within Tanzania

Proven track records in the successful delivery of credit risk management

Exercising judgment and discretion for larger credit exposures

Managing risk and reward

Remunerations:

Attractive Salary
Applicants are invited to submit their CVsvs, copies of certificates, two referees and their contacts to:
Human Resourcing,
Human Resource Department,
National Bank of Commerce(NBC)
E-mail: HRResourcing@nbctz.com


If you are not contacted by NBC within thirty(30) days after the closing date, you should consider your application as unsuccessful

Please send all applications before 21st May 2018

NBC is an equal opportunity employer.